Version 2.0 — Last updated: September 17, 2026
WEEBEE DESIGN, SOCIEDAD LIMITADA
Calle Gremi de Fusters 33, Local 6
07009 Palma de Mallorca, Illes Balears, Spain
Tax ID (NIF): B01597624
VAT ID (USt-IdNr.): ESB01597624
Mercantile Registry of Palma de Mallorca, Volume 2858, Page 3, Sheet PM-88981
Email: fabian@hiddin.app
"HIDDIN" is a trademark of the provider and is not a separate legal entity. All contracts, invoices, and credit notes are concluded with WEEBEE DESIGN, S.L.
These Terms of Service apply to all four user roles on the platform: restaurants, influencers, super-influencers, and scouts. Role-specific provisions are contained in §§ 6 through 10.
The platform is available to natural and legal persons with a place of residence or registered office in the European Union, the European Economic Area, Switzerland, and the United Kingdom. For users outside the EU and EEA, special provisions under § 11.5 apply.
These Terms of Service are available in German, English, and Spanish. The language version that the user was using when entering into the contract is binding. If a language is not available, the English version applies.
Deviating terms and conditions of the user apply only if the provider explicitly agrees to them in writing.
| Term | Definition |
|---|---|
| Lead | A guest contact whose email address has been confirmed via double opt-in, or whose voucher has been redeemed at the restaurant |
| Credit | A unit of account for prepaid balance. 1 Credit = 1.00 EUR |
| Depot | The prepaid balance held by a restaurant with the provider |
| Referral | The initial registration of a restaurant or influencer via the personal referral link of a scout or super-influencer |
| Referral Period | The period defined in § 9.4 and § 10.5 during which referral commissions accrue |
| Gross Amount | The stated amount including applicable statutory VAT |
All amounts stated in these Terms of Service are gross amounts.
HIDDIN is a Software-as-a-Service platform through which restaurants obtain marketing services and through which influencers, super-influencers, and scouts provide services to the provider.
This provision is binding for all users:
There is no entitlement to uninterrupted availability of the platform. The provider endeavors to maintain 99% availability on an annual average basis; maintenance windows will be announced in advance.
The provider is not obligated to guarantee any particular economic outcome, in particular no minimum number of leads, guests, or revenues.
Registration requires majority under the law of the state of residence, but in any case completion of the eighteenth year of life.
One account per person and per business entity is permitted. Information must be complete and accurate and must be updated immediately upon any changes.
The user is responsible for the confidentiality of their login credentials.
Promotion from influencer to super-influencer occurs automatically upon reaching 100,000 followers on a connected channel. Upon promotion, the user's active cooperations as an influencer are marked as "expiring." The user is informed in advance and may object to the promotion in writing within 14 days.
The user explicitly agrees to these Terms of Service and the Privacy Policy upon registration. The provider records the date, text version, and technical evidence of consent and makes them available to the user upon request.
The provider may amend these Terms of Service and the compensation rates in §§ 7 through 10 effective for the future. Amendments are communicated to the user at least 30 days before they take effect.
If the user does not object by the effective date, the amendment is deemed accepted. The notice will specifically draw attention to this consequence. In case of objection, the contract ends upon the effective date of the amendment.
Accrued compensation claims remain unaffected by any amendment. For ongoing referral periods under § 9.4 and § 10.5, the rate agreed upon at the time of referral continues to apply until the end of the respective period.
Amendments vis-à-vis commercial users are governed by Art. 3 of Regulation (EU) 2019/1150.
The restaurant loads credit balance. 1 Credit equals 1.00 EUR gross. Loading is available via card, link, or PayPal, with a minimum of 5.00 EUR and maximum of 10,000.00 EUR per transaction.
Upon request, automatic reloading can be enabled. It deactivates after three failed attempts.
Credits do not expire.
The restaurant may request dissolution of the Depot at any time. The provider reconciles outstanding leads, issues the final invoice, and refunds the remaining balance within 14 days of invoice completion via the original payment method. The same applies upon account deletion and upon contract termination by either party.
If the Depot is insufficient, leads continue to be delivered and amounts are recorded on a collection account. Once this account reaches 30.00 EUR, the provider collects the amount via the stored payment method. Collection also occurs at the end of each month. An invoice is issued for collected amounts.
The same service is not billed twice. Leads already debited from the Depot are not re-invoiced.
| Service | Price |
|---|---|
| Confirmed Lead | 4.00 EUR |
| Review Manager, per successfully deleted review | 49.00 EUR |
| Meta Ads Setup, one-time | 99.00 EUR |
| Meta Ads Advertising Budget | from 50.00 EUR |
| Meta Ads Management Fee | 15% of regional budget spent |
| Newsletter Starter / Growth / Pro / Unlimited, monthly | 19.90 / 39.90 / 69.90 / 99.90 EUR |
The lead price is uniform for all restaurants and is not negotiable.
A lead is billable when contact data is complete, double opt-in is confirmed, the contact is not a duplicate within 90 days, and the restaurant has not reported it as invalid or spam within 7 days. The provider decides reports in its reasonable discretion; the decision is reasoned.
The provider places advertisements via its own advertising account in its own name. The restaurant appears as the visible sender. The management fee under § 7.1 is disclosed to the restaurant before purchase of a region; both the fee portion and actual advertising budget are shown.
a) The provider reviews Google reviews exclusively for violations of Google's guidelines for reviews. No legal review or assessment is performed.
b) The restaurant selects each review to be reported individually and releases it separately. Without this approval, no report is submitted. The provider acts on the instructions of the restaurant on the basis of a separately granted power of attorney.
c) The report is submitted via the Google account connected to the restaurant. The restaurant may disconnect this connection at any time in settings. The provider specifically notifies the restaurant of this before setup.
d) The provider warrants careful submission, not removal. Google makes the decision exclusively. Compensation arises only upon actual removal.
e) The provider does not submit any report if no violation of Google's guidelines is present. Reviews that suggest the need for legal review beyond these guidelines are flagged to the restaurant as such. No report is submitted for them, no credit is held, and no fee is charged.
The influencer receives 1.00 EUR gross for each confirmed lead they generate.
Compensation is independent of reach, Hiddin Score, or tier. No tiered compensation based on follower count exists.
The minimum payout threshold is 20.00 EUR. One payout encompasses the entire available balance.
Payout is made to the influencer's registered Wise or PayPal account. Payment service provider fees are borne by the provider. For conversions to currencies other than EUR, the exchange rate of the respective provider at the time of execution applies.
The super-influencer receives 0.50 EUR gross for each confirmed lead of an influencer they referred.
For each review successfully deleted for a restaurant they referred, the super-influencer receives 5.00 EUR gross.
If the super-influencer's claim coincides with a scout's claim on the influencer side, the super-influencer receives the commission; no scout claim exists for that side.
Commission claims under §§ 9.1 and 9.2 accrue for leads and deletions within 12 months from the referral date. Upon expiration, they terminate without further notice. The provider informs the super-influencer 30 days before expiration and may offer renewal.
No minimum payout threshold exists. Payout is made upon request.
The scout refers restaurants and influencers via two separate personal referral links.
The scout receives 0.50 EUR gross for each confirmed lead in which one referred side participates.
If the same scout referred both sides, compensation is a flat 1.00 EUR gross per lead; amounts under § 10.2 are not added.
The minimum payout threshold is 25.00 EUR. Payout is made upon request via bank transfer to the registered IBAN.
Commission claims accrue for leads within 12 months from the respective referral date. § 9.4 sentences 2 and 3 apply accordingly.
The scout is free in organizing their activities. They are subject to no instructions, no minimum activity, no targets, no exclusivity, and no reporting obligation. They owe no referral efforts.
The scout is not authorized to make declarations in the name of the provider, conclude contracts, or accept payments.
Influencers, super-influencers, and scouts are responsible for taxation of their income and for any required commercial or tax registration in their home state.
The provider invoices compensation using the invoice procedure and issues the proof. The recipient agrees to this procedure upon acceptance of these Terms and may object in writing at any time; in this case, the recipient issues invoices themselves.
| Status | Treatment |
|---|---|
| Business entity with seat in Spain | Spanish VAT shown on invoice; gross amount paid in full |
| Business entity with seat in another EU Member State and valid VAT ID | Reverse charge per Art. 196 Directive 2006/112/EG; notation "reverse charge" |
| Business entity with seat outside EU, including Switzerland and UK | Non-taxable supply; no tax notation |
| Private person without business activity | No tax notation; legality and scope of activity governed by home state law |
The provider makes withholdings from compensation only to the extent legally required. Any withholding is separately itemized on the invoice and identified with the legal basis. Specific withholding per recipient status and country will be determined by the tax advisor.
The provider validates stated VAT IDs via the MIAS/VIES system. Upon invalid or missing ID, the recipient is treated as a non-business entity.
As a platform operator, the provider may be required to report compensation to tax authorities under Directive (EU) 2021/514 (DAC7). The user provides necessary information.
Billing currency is the Euro.
A compensation claim lapses retroactively if the underlying lead is cancelled, refunded, or determined to be fraudulent, or if the restaurant ultimately does not pay.
Accrued compensation may not be paid out for 14 days from booking. After expiration, it is freely available.
Upon reasonable suspicion of manipulation, the provider may hold affected amounts pending clarification, up to 30 days. The user is informed immediately and given opportunity to comment.
Amounts already paid that lapse under § 12.1 may be set off against future claims.
The contract runs for an indefinite period.
The user may terminate at any time with one month's notice, via settings, account deletion, or email to fabian@hiddin.app.
The provider may terminate against commercial users with 30 days' notice. Termination is reasoned in writing.
The right to extraordinary termination for cause remains unaffected. Cause includes, in particular, manipulated leads, false reach claims, and repeated violations of § 14. Prior to suspension, the user is heard to the extent not legally prohibited; suspension is reasoned.
Upon termination taking effect, ongoing referral periods end. Claims accrued until then remain and are invoiced. Remaining balance is refunded per § 6.4.
Invoices and credit notes remain retrievable for ten years for tax reasons.
In particular, the following are prohibited: fabricated, duplicate, or manipulated leads; false reach claims; unsolicited messages; use of automated tools; any unlawful use.
Influencers and super-influencers must label content published as part of a cooperation via the platform as advertising. Labeling must be clear, unambiguous, and in the language of the post, and must be visible at first contact with the content. Applicable law of the user's home state and target state controls. The provider provides guidance; the user ensures compliance.
Restaurants are responsible for legality of emails and offers they send, in particular for valid consent.
The Hiddin Score is an automatically calculated metric between 0 and 100. It determines the ranking of influencer profiles and visibility to restaurants.
Main parameters and weights: Engagement Rate 30, Follower Count 20, Local Reach 20, Lead Quote 20, Fake Follower Ratio 10. No other factors are included.
Influencers with a score below 40 are not shown in restaurant search. The user is explicitly informed in their account.
The user may demand review of their score by a provider employee. Review occurs within 14 days and is reasoned.
Payout suspension or account suspension solely based on score does not occur.
Complaints are directed to fabian@hiddin.app. The provider confirms receipt within 5 business days and responds to the complaint within 30 days in writing.
Vis-à-vis commercial users, the provider thereby fulfills Art. 11 of Regulation (EU) 2019/1150.
The provider is liable without limitation for intent and gross negligence, and for damages arising from violation of life, body, or health.
In case of simple negligence, the provider is liable only for breach of material contractual obligations—those whose performance is essential to proper contract execution and on which the user regularly relies. In such cases, liability is limited to foreseeable, contract-typical damage, at most the amount the user has paid to or received from the provider in the preceding 12 months.
The provider is not liable for content users publish themselves, nor for third-party decisions, in particular Google or Meta decisions.
Mandatory consumer protection liability remains unaffected.
Processing of personal data is governed by the Privacy Policy, accessible at hiddin.app/privacy-policy. It is part of pre-contractual information and exists in the same language versions as these Terms of Service.
A consumer is one who concludes the contract for purposes that are predominantly not attributable to their business or independent profession. This may apply in particular to scouts and influencers who are not acting commercially.
Consumers have a right of withdrawal under the revocation notice attached as Appendix 1.
Mandatory consumer protection provisions of the consumer's home state remain unaffected per Art. 6 (2) Regulation (EC) 593/2008.
Spanish law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
Exclusive jurisdiction for claims against commercial users is Palma de Mallorca, Spain.
For consumers, § 19.3 applies. A consumer may only be sued in the courts of their home state and may sue the provider either there or at the provider's seat.
Should any provision be invalid, the validity of the remaining provisions is unaffected. The invalid provision is replaced by the statutory rule.
Amendments and supplements require written form.